Privacy Policy

Information We Collect

When you submit a form on this website, we collect the information you choose to provide, which may include your first and last name, work email address, phone number, practice name, primary specialty, and any details you share about your billing workflow.

We also collect limited technical information automatically, such as browser type, device type, referring page, and general location derived from your IP address. This information is used to keep the site secure and to understand how it is used.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule a call, evaluate whether our billing services fit your practice, and communicate with you about the services you requested.

We may also use aggregated, de-identified information to improve our website and service offerings.

Protected Health Information

This website is not intended for the submission of patient information or protected health information (PHI). Please do not include patient names, dates of birth, medical record numbers, or clinical details in any web form. Where Claims Paid Pro performs billing services under a written agreement, PHI is handled under that agreement and applicable HIPAA requirements, not through this website.

How We Share Information

We do not sell your information. We may share information with service providers who help us operate our website, communications, and business systems, and who are obligated to protect it. We may also disclose information when required by law or to protect our legal rights.

Data Retention and Security

We retain submitted information for as long as needed to respond to your inquiry and to meet legal, accounting, and recordkeeping obligations. We use commercially reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission over the internet is completely secure.

Your Choices

You may request access to, correction of, or deletion of the information you submitted to us, and you may opt out of non-essential communications at any time by replying to any message you receive from us.

Cookies

This website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings; disabling them may affect some site features.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy can be submitted through the contact form on this website.